ComEd Crews Restore Power to Nearly 300,000 Customers Impacted by Severe Storm

Severe weather moved through ComEd's northern Illinois service territory on Monday, bringing heavy rains and flooding, high wind gusts up to 80 mph, downed trees and hail, as well as preliminary reports of tornadoes. These conditions inflicted widespread damage to communities and power grid infrastructure, causing outages for more than 530,000 customers across the service territory.

A comprehensive response is underway, with ComEd crews working overnight and over 2,300 personnel dispatched this morning, responding to reports of damage, including downed trees and power lines. As of 6 am, service has been restored to nearly 300,000 customers.

"In response to Monday's severe and widespread storms, we have deployed additional crews, activated CARE Vans, and are dedicating every available resource to support the hardest-hit communities," saidComEd Executive Vice President and COO David Perez. "Our teams will not rest until every customer is restored. In the meantime, we encourage customers to report outages and stay safe as restoration efforts continue."

ComEd customers have faced an unprecedented level of severe weather this year, with more major storm events impacting the ComEd region so far this year than in all of 2025.

Bringing Power Back

ComEd expects to restore power to 80 percent of customers by noon on Wednesday, July 29, and the vast majority of remaining customers will be returned to service by 10pm on Friday, July 31. Crews will prioritize restoration of hospitals, followed by critical services such as police and fire departments, then repairs that restore the greatest number of customers, before shifting focus to smaller neighborhoods and individual homes. Customers can access more tailored restoration estimates for their homes or businesses and repair status updates in the new ComEd's Outage Tracker at ComEd.com/OutageTracker.

The most severe damage was seen in Chicago Heights, Maywood, Crestwood, Bolingbrook, University Park, Glenbard, Libertyville and the South Side of Chicago. Basecamps have been established at Yorktown Mall, College of DuPage, Park Forest Village Hall and Lincoln Way East High School to accommodate extra crews.

Remain Safe

Public safety is paramount, and ComEd encourages customers to take the following precautions:

• If a downed power line is spotted, please immediately call ComEd at 1-800-EDISON1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
• Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
• In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment, and the perimeter of the work zone may be hazardous.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on X @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).

ComEd's mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/app.