Update Regarding BNC Service Disruption and Accessing List of Creditors in CM/ECF

The Bankruptcy Noticing Center (BNC) is experiencing a national disruption. During this disruption, the Court will continue to accept filings, open cases, and process documents according to standard procedures. However, there may be a delay in the entry and service of notices and orders from the Court as well as the service of 341 Notices until this matter is resolved.

The BNC is temporarily unable to process and distribute electronic and paper notices on behalf of the Court.

The following websites and services are also affected:

• Bankruptcy Noticing Center: bnc.uscourts.gov
• Bankruptcy Notices: bankruptcynotices.uscourts.gov
• Electronic Bankruptcy Notices: notices.uscourts.gov
• National Creditor Registration Service (NCRS): ncrs.uscourts.gov
  

The Court's CM/ECF system remains operational. Notices of Electronic Filing (NEFs) continue to be transmitted to registered electronic filers through CM/ECF.

Information for Attorneys, Trustees, and Registered Electronic Filers

• Monitor CM/ECF: Court dockets remain accessible. Registered users should continue receiving NEFs for electronically filed documents.
• Verify Notices and Deadlines: Do not rely on BNC confirmations during this disruption. Review case dockets through CM/ECF or PACER to verify hearing dates, deadlines, orders, and other case activity.

The BNC disruption is also affecting CM/ECF users' access to the mailing matrix. Until resolved, CM/ECF users seeking to serve pleadings and delegated notices/orders may access the list of creditors and addresses within a case through the following process:

Accessing the List of Creditors:

1. Select "Query" from the top menu in CM/ECF.
2. Input the case number and select the "Run Query" button.
3. Select the "Creditor" link.
4. The next screen will ask what Creditor type that you are searching. You may leave the "Creditor type" selection blank and select "Run Query" to list all creditors.
5. The next screen will display the list of the creditors and addresses to assist with service.

Please note that the list of creditors does not include all interested parties to a case, such as the debtor(s), trustees, or the U.S. Trustee. You can also use the "Query" option to access "Party" information, such as the trustee, the U.S. Trustee and other parties who have made an appearance.

Parties and counsel should review service requirements to ensure that notice is provided to all appropriate parties, including those not listed on CM/ECF's list of creditors.

Information for Self-Represented Debtors and Unrepresented Creditors

Individuals who ordinarily receive court notices by U.S. mail should be aware that delivery of official bankruptcy notices may be delayed.
During this disruption, the following resources remain available:

• Court Website: Visit www.azb.uscourts.gov for court information, hearing calendars, and announcements.
• Contact Your Attorney: If you are represented by an attorney, contact your attorney for information regarding recent filings, notices, orders, or upcoming hearings.
• Automated Case Information: The Multi-Court Voice Case Information System (McVCIS) provides basic bankruptcy case information 24 hours a day at (866) 222-8029.
  • When prompted to say the name of the court, say Arizona or press #90
• Contact the Clerk's Office: For questions regarding your bankruptcy case, upcoming hearings, or notices, contact the Clerk's Office at 602-682-4000 or 800-556-9230

Court Hearings and Deadlines

All scheduled court hearings and existing deadlines remain in effect unless otherwise ordered by the Court.

Parties should continue to monitor their cases and comply with applicable deadlines and court orders.
The BNC service disruption does not automatically extend filing deadlines or postpone scheduled hearings. Any request for an extension of time or other relief must be made in accordance with applicable law and court procedures and is subject to judicial determination.

Additional Information
The Court is monitoring the nationwide BNC disruption and working to assess its impact on the transmission and delivery of official court notices.
We appreciate your patience and understanding while these services are restored.

Updates will be posted on the Court's website as additional information becomes available.