Arkansas Securities Department joins $17 million multi-state enforcement settlement with Edward Jones

Multi-state working group finds supervisory failures with respect to Class A mutual fund shares

LITTLE ROCK, Ark. (January 13, 2025) - The Arkansas Securities Department, a member of the North American Securities Administrators Association (NASAA), has joined a $17 million settlement with Edward D. Jones & Co., L.P. (Edward Jones) resulting from an investigation into the broker-dealer's supervision of customers paying front-load commissions for Class A mutual fund shares in light of later moving brokerage assets into fee-based investment advisory accounts.

The four-year investigation was led by a working group of 14 state securities regulators, including Arkansas, which looked into Edward Jones's supervision of customers moving from brokerage to advisory accounts in consideration of the 2016 U.S. Department of Labor (DOL) Fiduciary Rule that would make investment advice to retirement accounts subject to a fiduciary standard of care.

The investigation found that Edward Jones charged front-load commissions for investments in Class A mutual fund shares in situations where the customer sold or moved the mutual fund shares sooner than originally anticipated. The states found gaps in Edward Jones's supervisory procedures in this respect.

As part of the settlement, Edward Jones will pay each of the 50 states, Washington, D.C., the U.S. Virgin Islands, and Puerto Rico an administrative fine of approximately $320,000. As a state leading the investigation, Arkansas will receive an additional payment of $15,000 from Edward Jones for administrative and investigatory costs. In evaluating the supervisory failures and determining the appropriate resolution, the states considered certain facts such as the positive performance of the investment advisory accounts as compared to the brokerage accounts. "In partnership with NASAA and other state securities regulators, we will continue to protect Main Street investors and ensure that companies operating in Arkansas follow our securities laws," said Arkansas Securities Commissioner Susannah T. Marshall. "The Arkansas Securities Department appreciates the ongoing cooperation of Edward Jones throughout this investigation and settlement process. Firms that offer both brokerage and investment advisory services should be mindful that customers are receiving the services the customer wants at an appropriate price."