CenterPoint Energy Launches “Facts Matter” Website to Help Customers and Public Stay Informed About Key Actions and Services

New site will provide greater clarity on topics ranging from grid resiliency to rates, and from CenterPoint's investment in its infrastructure to customer bills

Wednesday-September-18-2024

​Houston - Sept. 18, 2024 -As part of an overall commitment to transparency and to help keep customers and the public informed, CenterPoint Energy announced the launch of a new informational website,CenterPointEnergy.com/FactsMatter. The new website will provide customers, stakeholders and the general public with facts about the company, its actions and its services across a wide range of important topics, including CenterPoint's investment in the grid, the steps it is taking to strengthen resiliency, customer rates and the company's commitment to customer affordability.

"Facts matter, and our customers deserve the facts. As a company, we are committed to communicating what we do, our priorities and our actions, as well as addressing many of the important topics and issues that matter to our customers and stakeholders. Our new Facts Matter website is an important resource for the public as part of our overall commitment to better serve the community we are proud to be part of," said Jason Wells, CenterPoint President and CEO.

The new "Facts Matter" site will address many of the questions customers have raised in the open houses CenterPoint is conducting throughout the Greater Houston area, as well as other customer forums. Topics covered on the site include:​

• CenterPoint's Greater Houston Resiliency Initiative
• Facts about customer bills
• CenterPoint's investment in its infrastructure in the Greater Houston area
• CenterPoint's new, cloud-based outage tracker
• Facts about undergrounding power lines

CenterPoint will continue to update the site with more topics and facts and will highlight this new resource across the company's social media channels, as part of an ongoing effort to keep the public informed.

About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visitCenterPointEnergy.com.

Forward-looking Statements
This news release, and the referenced Facts Matter website, include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding our resiliency investments, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release, or the referenced Facts Matter website, regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release, or the referenced Facts Matter website, speaks only as of the date of this release. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the impact of pandemics, including the COVID-19 pandemic; (2) financial market conditions; (3) general economic conditions; (4) the timing and impact of future regulatory and legislative decisions; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and CenterPoint's Quarterly Reports on Form 10-Q for the quarters ended March 31, 2024 and June 30, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

- See more at: https://www.centerpointenergy.com/en-us/corporate/about-us/news/1861#sthash.yMooqAcO.dpuf