Salem Civic Center Seismic Retrofit Project Update, Some City Services in Temporary Locations

The City of Salem is pleased to announce that the Civic Seismic Retrofit project is progressing as planned. We are still forecasting the completion of renovations and anticipate moving back into the renovated space in early 2027.

Civic Center Seismic Retrofit

The building upgrades are designed to provide safe exiting of the building during an earthquake. A little more than six months ago, construction started. Since that time, exterior shear walls have been successfully installed, marking a significant milestone in the project. Our current focus is now on the interior of the space, where we are making progress on essential plumbing and wiring installations. This project paid for by the 2022 voter-approved, Community Safety and Livability Bond.

Where to find City services.

Many City services are in temporary locations while the Civic Center is retrofitted to meet current seismic standards. Our Customer Service Center is at our Parkway location, 440 Church Street, and open Monday through Friday from 8 a.m. to 5 p.m., until further notice. The Customer Service Center serves as a convenient hub for residents, offering a range of services such as applying, paying, reporting, requesting, and reserving, all in one central location. Whether you need to pay utility bills, report a concern, or reserve a city facility, the Customer Service Center is here to assist you with all your needs.

You can find us online (https://www.cityofsalem.net/i-want-to) or at the following locations:

City Services at Parkway Building

• Customer Service Center
  440 Church Street SE, 5th Floor
  Hours: Monday - Friday, 8 a.m. - 5 p.m.
• Permit Application Center
  440 Church Street SE, 5th Floor

Salem Municipal Court at Broadway Building

• Salem Municipal Court
  2850 Broadway Street NE
  Customer parking is available in the surface lot off Broadway Street NE (north of Martin Luther King Jr. Parkway).

City Services by Appointment

• Code Compliance Services
  Phone: 503-588-6421
  350 Commercial Street NE
• Mayor and City Manager
  Phone: 503-588-6255
  Email: [email protected]
  440 Church Street SE, 5th Floor
• Finance and Purchasing
  Phone: 503-588-6040
  Email: [email protected]
  440 Church Street SE, 5th Floor
• City Recorder
  Phone: 503-588-6003
  Email: [email protected]
  440 Church Street SE, 5th Floor