PHILADELPHIA - From vacant lot cleanups and unsafe property complaints to public spending and essential services, Philadelphians now have more ways to track their government's work as the Parker Administration announces twelve new and two enhanced performance metrics on Philly Stat 360, the City's public performance dashboard. This expansion gives residents a closer look at how departments are serving neighborhoods, responding to concerns, and using public resources.

"Don't just listen to what we say. Watch what we do. That's the standard I've set for this Administration, and Philly Stat 360 gives Philadelphians a way to hold us to it," said Mayor Cherelle L. Parker. "Residents deserve to know where we're making progress, where challenges remain, and what we're doing to deliver results. That's what real accountability looks like."

The new metrics include interactive maps showing where unsafe properties are reported, vacant lots are cleaned, streets are swept, and stormwater inlets are maintained. Others highlight the behind-the-scenes work that keeps Philadelphia running, including City contracting, technology services, and revenue collection.

The expansion builds on Philly Stat 360's growing collection of public tools, including the H.O.M.E. Initiative Dashboard, which tracks real-time progress toward the Mayor's goal of creating and preserving 30,000 homes, and the Kensington Dashboard, which brings together information on public safety, wellness, community resources, and neighborhood conditions.

"Good government starts with knowing what's working and being willing to improve what isn't," said Kristin Bray, Chief Legal Counsel to the Mayor and Director of Philly Stat 360. "We're making more of that information available to the public while giving City departments a better understanding of their own performance. The result is greater transparency for residents and better-informed decisions about the services they depend on."

Developed in partnership with 10 City departments and offices, the updates are organized around the Administration's priorities of building a safer, cleaner, greener Philadelphia with economic opportunity for all, supported by strong core government services.

New and Enhanced Performance Metrics

Safer

• Unsafe Property Complaints | Department of Licenses and Inspections: Tracks complaints, response times, and locations on an interactive citywide map, showing residents where unsafe properties are reported and how quickly the City responds.

• Vacant Lot Abatements | Community Life Improvement Program (CLIP): Tracks vacant lots cleaned, average cleanup times, and locations citywide, helping residents follow efforts to remove blight and improve neighborhood conditions.
• Mechanical Street Cleaning | Department of Sanitation: Tracks streets cleaned monthly and maps mechanical sweeping routes, showing where the City is removing debris to improve cleanliness, reduce pollution, and help prevent flooding.
• Water Inlets Cleaned | Philadelphia Water Department: Tracks monthly stormwater inlet cleanings and maps completed work, highlighting maintenance that helps prevent flooding and protect neighborhoods.

• LED Light Implementation | Department of Public Property: Measures energy-efficient lighting upgrades in City buildings by square footage and percentage completed, highlighting improvements that reduce energy and maintenance costs.
• Recycling Diversion Rate (Enhanced) | Department of Sanitation: Adds monthly diversion rates, on-time collection percentages, and an interactive map of recycling collection requests and performance. Residents can see how reliably recycling is collected and how much material is kept out of landfills.

• Zero Fare Trips | Managing Director's Office: Tracks SEPTA trips taken by Zero Fare participants. Launched in 2023, the program provides more than 30,000 eligible Philadelphians living at or near the poverty line with free transit, helping them reach jobs, medical appointments, and other destinations while saving on transportation costs.

• IT Help Tickets | Office of Innovation and Technology: Tracks how effectively City technology support requests are resolved within established timelines, helping maintain reliable systems and minimize disruptions to public services.
• Contract Conformance Time | Procurement Department: Tracks the time required to award professional services contracts, showing how efficiently the City moves projects and services forward.
• Public Works Contracts | Procurement Department: Measures contract award timelines and vendor participation, offering insight into the City's contracting process for public infrastructure improvements.
• Revenue Collections for the City and Schools | Department of Revenue: Tracks General Fund and School District revenue collections against annual goals, showing progress toward funding public safety, education, sanitation, and other essential services.
• Water Bills Paid | Department of Revenue: Tracks payments supporting Philadelphia Water Department operations, maintenance, and repairs. Payment options and assistance programs help eligible customers manage their bills.
• Real Estate Tax Collected | Department of Revenue: Tracks collections funding City services and Philadelphia public schools, while payment plans and assistance programs help eligible property owners manage their obligations.
• Right-to-Know Requests (Enhanced) | Law Department: Provides expanded information on public records requests, including volume, requester types, and the departments receiving the most requests, helping the City monitor demand for information and improve responsiveness.

"Effective procurement is critical to a safe and well-run city," said Procurement Commissioner Ronald Hovey. "By tracking contract timelines and vendor participation, we are gaining valuable insights that are helping us modernize how Philadelphia does business with the vendor community."

"This data shows how we are strengthening operations and improving outcomes citywide," said Revenue Commissioner Kathleen McColgan. "By making our performance more visible, we're giving residents a clearer picture of our progress and how we're working to meet their priorities."

Residents can explore these metrics, follow other City initiatives, and share feedback at phila.gov/PS360.

About the Mayor's Office of Philly Stat 360
Established in April 2024, the Mayor's Office of Philly Stat 360 makes City government more transparent, accessible, and responsive. Its public dashboards help residents track government performance, while partnerships with City departments use data to improve operations and service delivery.

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