Notice from the District ...

The District of Columbia Housing Authority (DCHA) is notifying DCHA-associated individuals, including staff, and program residents, participants, and applicants (the Clients), of a recent cybersecurity incident experienced by DCHA. The privacy and security of the information in our care is of the utmost importance, and DCHA is providing this notice to explain what happened, the actions it has taken, and resources available to Clients.

What Happened? On June 28, 2026, DCHA discovered a cybersecurity incident that impacted DCHA's technological systems. Immediately upon identifying the incident, DCHA engaged third-party cybersecurity experts to assess, contain, and address the incident. We also notified law enforcement.

Although the experts have found no evidence that Client information in its care has been specifically misused, DCHA is providing this notice out of an abundance of caution because certain Client information may have been involved in the incident.

What We Are Doing. Data privacy and security is among DCHA's highest priorities, and there are extensive measures in place to protect the information in our care. In response to this incident, DCHA has taken steps to strengthen our network security, and is continuously improving cybersecurity policies, procedures and protocols to align with evolving technology and to help minimize the likelihood of a similar event in the future.

DCHA is providing all Clients with the opportunity to enroll in complimentary credit monitoring services and identity theft protection services should Clients feel the need to do so. Clients for whom we have accurate contact information will receive individual notices via email or mailed letter. Each individual notice will contain a unique enrollment code. Any Clients who do not receive an individual notice can call the number below to receive an enrollment code after verifying their status as a Client. To take advantage of this complementary opportunity, please call 1-855-308-3758 to confirm your information and that you are a Client. Upon confirmation, you will receive guidance on how to enroll for the provided services.

What You Can Do. Additionally, DCHA recommends that individuals should promptly report any fraudulent activity or suspected identity theft to proper law enforcement authorities, including the police and their state's attorney general. Individuals may also wish to review the tips provided by the Federal Trade Commission (FTC) on fraud alerts, security/credit freezes, and steps that they can take to avoid identity theft. For more information and to contact the FTC, individuals can visit www.ftc.gov/idtheft or call 1-877-ID-THEFT (1-877-438-4338). Affected individuals may also contact the FTC at Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Contact information for the three national credit reporting agencies is as follows:

For individuals seeking more information or questions about this incident, please call 1-855-308-3758, Monday through Friday, 8:00 a.m. and 8:00 p.m. ET, excluding holidays.