09/16/2025 | News release | Distributed by Public on 09/16/2025 07:18
AI is changing how work…works. People and AI are now working side by side. How you manage your workforce-who does what, and how they do it-has to evolve too. It's not just the future. It's the new world of work.
At Workday, we're helping our customers lead in this new era with Workday Illuminate™ -AI built specifically for managing people, money, and agents. It's powered by Workday's unparalleled data and context, deeply embedded in your business, and ready to drive real results.
This is AI built for business. Illuminate doesn't just automate tasks-it understands the context behind them. From skills and opportunities to performance and costs, our agents are grounded in a real understanding of the dynamics of work.
Customers will be able to purchase credits and apply them toward using Workday AI agents, AI features, and platform capabilities as their needs evolve.
Today, we're taking another step forward-by introducing Workday Flex Credits-a simple, flexible, and transparent way to access innovation from Workday, including Illuminate agents, AI-powered features, and Workday platform capabilities. Flex Credits put the power in your hands: giving you control, flexibility, and predictability to align costs directly with the value you receive from Workday.
Starting today, customers will be able to purchase credits and apply them toward using Workday AI agents, AI features, and platform capabilities as their needs evolve, helping ensure they can scale at their own pace. Here's how Flex Credits work:
Use flexibly: Flex Credits can be purchased in advance based on your expected usage-like a prepaid digital wallet-and applied to AI agents, AI-powered features, or platform capabilities as your needs evolve.
Consume what you need: Flex Credits are consumed as you activate and use AI and platform capabilities, based on a universal rate card. You can turn capabilities on or off as your business priorities shift.
Scale as you grow: Flex Credits expand with your business - whether that means topping up anytime, adopting new AI agents as they're released, or scaling adoption across geographies, functions, and teams.
Reset annually: Credits follow a predictable, subscription cadence so you can plan with confidence. Customers also receive an initial allotment of complimentary credits at the start of each contract year.
With Flex Credits, Workday customers will gain immediate access to new AI capabilities the moment they're released, without separate procurement cycles. And because credits can flex as business needs evolve, spending better aligns to actual usage, helping organizations reduce underutilized spend and tie investment to value.
With Flex Credits, Workday customers will gain immediate access to new AI capabilities the moment they're released, without separate procurement cycles.
Your needs evolve. Your AI should too. That's why Workday Flex Credits are designed to:
Align to business priorities - shift consumption as your needs change
Simplify the buying experience - no separate procurement cycles
Maximize value - costs align to real usage and value
Prove ROI - dashboards provide transparency into usage and business impact
And because credits can be used across both AI and platform capabilities, you get one seamless system of innovation-not a patchwork of bolt-ons.
To help you explore what's possible, Flex Credits are only consumed in production. You can experiment, plan, and prove value before you scale to production. We believe the best way to understand the power of Workday AI is to experience it.
This isn't just a new model. It's a smarter, more customer-centric way to unlock the full value of Workday Illuminate-at your speed, on your terms. You amplify talent. You reduce costs. You boost performance. And your people can focus on what they do best-more thinking, more strategy, more impact.
Welcome to the new work day. AI-powered. Human-centric. Future-ready.