HKMA and Cyberport co-host GenA.I. Symposium to share outcomes of GenA.I. Sandbox

The Hong Kong Monetary Authority (HKMA), in collaboration with the Hong Kong Cyberport Management Company Limited (Cyberport), hosted the Generative Artificial Intelligence (GenA.I.) Symposium today (31 October). The event provided a platform for GenA.I. Sandbox participants to share their insights and showcase their GenA.I. innovations through interactive exhibition booths, fostering industry collaboration and knowledge exchange.

The Symposium attracted over 500 practitioners from the banking, insurance and technology sectors, featuring panel discussions with leaders from regulatory bodies, the Fintech Association of Hong Kong ¹, banks, consultancy firms, and technology firms, who deliberated on the latest developments in GenA.I. and their implications for the financial sector. The event also included fireside chat sessions with virtual avatars discussing future models of cooperation between banking professionals and A.I. To underscore the topic, the event was powered by A.I. live transcription and translation services and an interactive A.I. photo booth for personalised digital memorabilia.

At the Symposium, the HKMA also presented the Report on the First Cohort of GenA.I. Sandbox. The report summarises key findings from the first cohort, demonstrating GenA.I.'s significant potential to add value in banking, particularly in enhancing risk management, anti-fraud capabilities and customer experience. It also shares technical learnings from trials at Cyberport's Artificial Intelligence Supercomputing Centre, offering the industry practical guidance on key areas such as model fine-tuning and guardrail implementation for building safer and domain-specific GenA.I. solutions.

The HKMA unveiled a pilot GenA.I. chatbot to provide users with more interactive access to insights and practical guidance from the Sandbox. The chatbot explores the feasibility of deploying a knowledge-bound GenA.I. solution that addresses common concerns such as hallucinations and inaccuracies.

Mr Eddie Yue, Chief Executive of the HKMA, said, "The first cohort of the GenA.I. Sandbox has explored numerous innovative use cases, providing the banking industry with valuable insights into how A.I. can deliver tangible value for both banks and consumers. The insights have also guided the initiation of Project Noor, in collaboration with the Bank for International Settlements Innovation Hub (BISIH) and other like-minded regulators, with an aim to develop an explainable A.I. toolkit. We look forward to the second cohort, which will further advance the responsible adoption of GenA.I. to future-proof banking services."

Hong Kong Monetary Authority
31 October 2025