FTC - Federal Trade Commission

12/11/2025 | Press release | Distributed by Public on 12/11/2025 10:08

CarShield - In July 2024, NRRM, LLC, which does business as CarShield, along with American Auto Shield, LLC, the administrator of its vehicle service contracts, agreed to pay[...]

Last Updated
December 11, 2025
Case Status
Pending
Federal Trade Commission, Plaintiff, v. NRRM, LLC, a Limited Liability Company, also
dba CarShield, American Auto Shield, LLC, a Limited Liability Company, Defendants.
FTC Matter/File Number
2223031

Case Summary

In July 2024, NRRM, LLC, which does business as CarShield, along with American Auto Shield, LLC, the administrator of its vehicle service contracts, agreed to pay $10 million to settle FTC charges that its advertisements and telemarketing for VSC are deceptive and misleading, and that many purchasers found that many repairs were not "covered," despite making payments of up to $120 per month. The FTC also alleges CarShield's celebrity and consumer endorsers made false statements in its ads. In December 2025, the FTC announced it was sending $9.6 million to defrauded consumers.

Case Timeline

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