ServiceMaster® Brands Appoints Ken Zardo as Director of Franchise Development, North America

ServiceMaster® Brands is pleased to announce the appointment of Ken Zardo as Director of Franchise Development, North America, further strengthening the company's commitment to strategic growth and franchise excellence across the U.S. and Canada.

Ken brings decades of leadership experience in the restoration and franchising industries, where he has earned a reputation as a highly respected and trusted advisor to franchise owners, emerging operators, and executive teams alike. His deep industry knowledge, relationship-first leadership style, and track record of building high-performing franchise networks position him exceptionally well to lead ServiceMaster Brand's North American franchise development strategy.

In his new role, Ken will be responsible for driving franchise expansion initiatives across North America, identifying high-quality growth opportunities, and supporting the continued evolution of the ServiceMaster Brand's network, focusing on ServiceMaster Restore and ServiceMaster Clean. He will report directly to Jeff Todd, Chief Franchise Development Officer.

"Ken's understanding of the restoration industry and the franchise business model is second to none," said Jeff Todd, Chief Development Officer. "He brings credibility, experience, and a genuine passion for supporting franchise owners. We are excited to welcome him into this North American leadership role as we continue to build the strongest cleaning and restoration franchise network on the continent."

Ken's appointment represents both a forward-looking expansion and a meaningful homecoming. He previously served with ServiceMaster Restore Canada for over eight years, where he played an instrumental role in network development, franchise performance, and national growth initiatives. His familiarity with the ServiceMaster Brands, combined with his broader industry expertise, gives him a unique perspective on accelerating sustainable, high-quality franchise growth.

"I am honoured to step into this North American role with ServiceMaster Brands," said Zardo. "Having worked with the brand in Canada for many years, I understand the strength of this network and the potential ahead. I look forward to working alongside our leadership team and franchise partners to expand strategically, support entrepreneurs, and continue building a world-class restoration and cleaning organization."

ServiceMaster Brands remains focused on disciplined franchise growth, strong carrier partnerships, and operational excellence across its North American footprint. Ken's leadership will play a key role in advancing these priorities.

Interested in Franchising with ServiceMaster Brands? Visit https://www.servicemaster.com/franchising/ to learn more!