01/20/2026 | Press release | Distributed by Public on 01/20/2026 13:34
The Defense Counterintelligence and Security Agency (DCSA) announced today that the issue causing mass rejections of digitally signed Standard Form 312 (SF-312) in the Defense Information System for Security (DISS) is being addressed. While the root cause of the problem is being identified, a work around (manual review) process is being instituted. Effective immediately, DCSA is directing industry users to begin resubmitting the forms that were previously rejected to ensure that all personnel records are current and compliant.
Action Required for Previously Rejected SF-312s
Please follow the instructions below to clear the backlog of rejected forms.
| Affiliation Status | Action Required |
| Subject is still affiliated with the entity. | You may now resubmit the original, previously rejected SF-312. Please verify the form's accuracy and ensure the digital certificate is not expired before submission. |
| Subject is no longer affiliated with the entity. | Do not attempt to resubmit an SF-312 for subjects separated from the entity. To cancel the open task, email DCSA NCR NBIS Mailbox Contact Center ([email protected]) with the person's name, your CAGE Code, and their last day of employment. They'll open a ticket and then it should be removed from your Task Inbox. If this solution doesn't clear the task within five business days, send an email to the PSMO-I email at [email protected]. |
| Subject is newly affiliated with the entity (post-rejection). | Prior to granting access, confirm the subject has an NDA date on the person summary screen and validate that there is no pending SF-312 notification under accesses within the NDA history tab. If there is a pending SF 312, please execute and submit a new SF-312. This indicates that the subject likely had an SF-312 rejected at their last entity. |
DCSA appreciates the patience and cooperation our industry partners have shown. We are committed to ensuring a stable and reliable process for all security clearance procedures.