GCE Opens Customer Experience Center to Support Medical Gas Customers Across Asia-Pacific.

New facility gives health care providers, installers, and distributors hands-on access to technical training and support.

GCE has opened a new Customer Experience Center in Faridabad, India, creating a dedicated space for health care providers, hospital engineers, installers and distributors across Asia-Pacific to access technical expertise, practical training and application support.

Opened Oct. 7, the Faridabad center showcases GCE's plant-to-patient medical gas portfolio, including source equipment for medical air, oxygen and vacuum; medical gas pipeline systems; and devices used in emergencies, inpatient and home care settings.

The opening brought together employees and company leaders, including ESAB Corporation President and CEO Shyam Kambeyanda, GCE President Piyush Sheth, and APAC President Rohit Gambhir to mark the launch of the center. The leaders toured the new facilities and met members of the Faridabad team, who support GCE Medical solutions.

GCE President Piyush Sheth, APAC President Rohit Gambhir, and ESAB President and CEO Shyam Kambeyanda cut the ribbon to open the new customer experience center in India.

The Faridabad location is part of ESAB Corporation's expanding network of Customer Experience Centers, designed to bring customers closer to GCE's engineering expertise and gas control solutions. As GCE Medical's first center in India, it combines GCE's global medical gas and engineering expertise with Aktiv Technologies' local market knowledge and established presence across India and Asia-Pacific. GCE's medical gas portfolio includes solutions from Ohio Medical, Therapy Equipment, Aktiv and Delta P.
Together, these capabilities will help customers navigate complex medical gas infrastructure as hospital systems across the region continue to expand and evolve.

"Health care providers and their partners need more than reliable equipment. They need access to the technical knowledge and practical support required to manage critical infrastructure with confidence," said Sheth. "By expanding GCE's network of Customer Experience Centers, we are bringing that expertise closer to customers while strengthening our ability to learn from and serve local markets around the world."

Medical gas systems play a critical role in the safe delivery of patient care. Specifying, installing and maintaining them requires a detailed understanding of equipment, regulations and how each component works across the medical gas supply pathway.

At the Faridabad center, visitors can explore GCE Medical solutions from source equipment through to patient delivery, speak with technical specialists, and build their understanding of standards and regulatory requirements relevant to India and the wider Asian market, including requirements.

Part of a Growing Global Network

Faridabad is part of GCE Medical's growing network of Experience Centers, following the recent opening of the Runcorn, United Kingdom, center, which supports both medical gas systems and industrial and specialty gas distribution solutions. A third center is planned at Delta P, in Italy later this year.

Each location is shaped by the needs of its regional market, but together they represent a broader ESAB approach: pairing global technical expertise with local support, learning and collaboration.