DOJ - North Carolina Department of Justice
10/21/2026 | Press release | Distributed by Public on 10/21/2026 10:25
Attorney General Jeff Jackson Receives More than 470 N.C. Fuel Check Complaints; Begins Sending Letters to Gas Stations
FOR IMMEDIATE RELEASE
Wednesday, October 21, 2026
Contact: [email protected]
919-538-2809
RALEIGH - Since launching N.C. Fuel Check last week, Attorney General Jeff Jackson's office has received more than 470 complaints and has started reaching out to gas stations that may not be passing along savings from the gas tax suspension to consumers.
"We're asking consumers to be our eyes and ears by reporting gas stations they think aren't passing on gas tax savings at the pump," said Attorney General Jeff Jackson. "To consumers that have filed complaints: Thank you. We're reviewing every single one."
Earlier this month, the General Assembly passed and Gov. Josh Stein signed into law Session Law 2026-62, which suspends the state's 41-cent-per-gallon tax on gasoline and diesel through Nov. 30, 2026. The suspension took effect Oct. 10. Last week, Attorney General Jeff Jackson put gas retailers on notice that the law requires that those savings reach consumers and launched N.C. Fuel Check so consumers can report retailers they believe are breaking the law.
His office will continue reviewing the complaints and will investigate any complaints that warrant further action. In addition to reviewing N.C. Fuel Check complaints, Attorney General Jackson's office is reviewing publicly available gas price data to look for outliers, such as a gas station with prices well above comparable gas stations nearby.
Consumers can still report gas stations they believe are not complying with the law using the North Carolina Department of Justice's dedicated reporting page: at ncdoj.gov/ncfuelcheck. Consumers can also call 1-877-5-NO-SCAM.
Reports should include:
- Station's name and address.
- Date and time of the visit.
- Price per gallon.
- Grade of the fuel at the station.
- A photo of the price sign and the receipt.
- A detailed explanation of why you believe the savings weren't passed on.
- Prices at nearby stations, if you noticed them.
- Additional supporting documentation.
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