CenterPoint Energy Inc.

07/14/2026 | Press release | Distributed by Public on 07/14/2026 15:22

CenterPoint Energy Indiana Highlights Ongoing Commitment to Customer Affordability in Open Letter to Customers and Stakeholders

2026-07-14T05:00:00Z

​Open letter outlines series of affordability actions, including commitment to keeping rates stable for two years, $5 million Community Energy Improvement Fund, bill adjustments and other critical steps

Company stresses importance of prioritizing customer affordability, investing in resiliency and economic growth vital to ensuring $250 million in future customer energy savings

Evansville, Ind. - July 14, 2026 - Today, CenterPoint Energy Indiana released an open letter on its ongoing commitment to affordability addressed to customers and stakeholders, including state and local elected leaders, the Indiana Utility Regulatory Commission, the Office of Utility Consumer Counselor, and other community stakeholders. In the open letter, CenterPoint outlined the series of affordability actions it has taken since last year, including: a commitment to keep rates stable through 2027, and a series of bill adjustments and credits to offset October 2025 rate increases. CenterPoint also outlined its public initiatives to raise awareness on programs, tips, and tools available to help customers save energy and money, as well hundreds of millions of dollars in future customer savings possible as additional capacity is added to the local grid.

"Energy affordability is very important to our customers and our CenterPoint Indiana team. We are committed to working alongside our state and local leaders, our regulator, and community stakeholders to continue to prioritize customer affordability and build on the actions we've already taken. Looking to the future, by working together and adding more capacity, we are excited by the real opportunity to save our customers hundreds of millions of dollars even as we build a more reliable and more resilient energy future for our Hoosier families," said Mike Roeder, President of CenterPoint Energy Indiana.

Action Taken: Prioritizing Customer Affordability
Since October 2025, CenterPoint Energy Indiana has taken a series of Community Affordability Actions, which include:

  • Two-year rate stability: Keeping rates stable through 2027, in part, by canceling nearly $1 billion in previously approved generation projects that had become non-economical, saving customers approximately $18 per month.
  • Offsetting October 2025 rate increase: Delivering a credit to residential customers by December 2025, through bill adjustments and credits, to offset rate changes that took effect in October 2025.
  • Voluntarily reduced company profits: Agreeing to lower its authorized return as part of the rate case approved by the IURC in February 2025.
  • Voluntarily eliminated profits on a retired power plant: Eliminating profits on an older, retired coal plant under recent state legislation, reducing customer cost impacts by approximately $5 per month since June 2023.
  • Fourteen years without a base rate case: Filing no formal base rate case requesting increases in electric base rates between 2009 and 2023.

Actions Taken: Bringing Support Directly to Southwestern Indiana Customers
CenterPoint has also launched a series of programs focused on reducing energy burdens and helping customers better manage their costs, including:

  • Customer Connect: Adding new in-person service options in downtown Evansville for customers to get account support, learn about and enroll in cost- and energy-saving programs, and pay their monthly bill.
  • Reduced Call Center Wait Times: Reducing call center wait times by 70% between May and June '26, resulting in wait times of less than one minute for CenterPoint Energy's Hoosier customers.
  • A $5 million Community Energy Improvement Fund: Supporting Hoosier customers through an array of weatherization, energy efficiency and community development projects.
  • The Home Repair & Care Program: Assisting eligible homeowners with energy-saving home improvements. To date, 80-plus households have received energy efficiency enhancements.
  • Optimize for Local: Providing up to $25,000 in matching grants to nine locally owned restaurants and retailers to help make energy efficiency improvements.
  • Optimize for Good: Helping 14 southwestern Indiana nonprofits save energy and costs through matching grants of up to $25,000 to make critical facilities improvements, enabling the organizations to dedicate more resources to serving the communities that rely on them.
  • No-Cost Smart Thermostats and Bill Credits: Expanding energy-efficiency offerings that include no-cost smart thermostats for eligible customers and a one-time bill credit of $75 for signing up for the Smart Cycle program and annual bill credits of up to $67.50 while enrolled.

Working Together: A Commitment to Continued Collaboration
In the letter to Indiana energy stakeholders, CenterPoint outlined the actions it continues taking to prioritize affordability now and in the future, including:

  • Maintaining its two-year rate stability commitment.
  • Supporting local economic development that will create thousands of new jobs, and lower energy costs and taxes for Hoosiers, while increasing funding for public services like schools and roads.
  • Expanding further its community assistance and energy-efficiency programs, including the Community Energy Improvement Fund initiatives.
  • Exploring additional affordability measures and bill assistance options, including a proactive rate design review in consultation with IURC staff and stakeholders.
  • Participating actively in affordability discussions and workshops at the local and state level.
  • Providing transparent updates on the outcomes of affordability and reliability investments.
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CenterPoint Energy launches "10 Days of Special Energy Savings" offers for Hoosiers

As part of a commitment its affordability, CenterPoint offering customers free to low-cost energy efficiency products through its Online Energy Efficiency Store

From July 1st-10th, customers will be able to save on a range of products


EVANSVILLE, Ind. - July 1, 2026 - As part of its commitment to affordability, CenterPoint Energy is helping Hoosier customers and families save energy and money with "10 Days of Special Energy Savings" on a range of energy efficiency products through its Online Energy Efficiency Store. The sale on energy savings products, which are for CenterPoint Energy customers only, will run July 1st through July 10th and will continue while supplies last. The range of energy savings products offered include smart thermostats, water-saving fixtures and weatherization items.

"We want to help our Hoosier families save energy and money. This sale makes it easier for our customers to find new ways to save with practical, energy-saving products for their homes, many at no cost, so they can lower their usage and take more control of their bills this summer and beyond," said Mike Roeder, President of CenterPoint Energy Indiana.

Helping Customers Save Energy and Money
During the 10 days of savings, and through the Online Energy Efficiency Store, eligible customers can order:

  • Air Purifiers: ENERGY STAR® certified air purifiers are more than 50% more energy-efficient than standard models while helping improve indoor air quality.
  • Smart Thermostats: ENERGY STAR® certified smart thermostats can save an average of 8% on heating and cooling costs each year. Eligible customers can order a no-cost smart thermostat, including select Google Nest and ecobee models, with rebates applied automatically at checkout;
  • Standby-Power Savers: Devices left in standby mode can account for 5% to 10% of a home's energy use and can cost the average U.S. household as much as $100 a year. Advanced power strips, smart sockets and outdoor smart plugs help cut that usage;
  • Water-Saving Fixtures: A WaterSense®-labeled low-flow showerhead can save the average family about 2,700 gallons of water and more than 330 kilowatt-hours of electricity each year. Qualifying showerheads, aerators and shower accessories are available, with several at no cost while supplies last;
  • Weatherization Essentials: Sealing air leaks and adding insulation can save up to 10% on annual energy bills. Pipe insulation, sealant and outlet gaskets help keep cooled air in and summer heat out.

CenterPoint Energy's Actions to Prioritize Affordability
The Online Energy Efficiency Store, launched in November 2024, is one of several ways CenterPoint is prioritizing affordability and energy savings for Indiana customers.

In October 2025, CenterPoint launched an initial series of Community Affordability Actions, including the CenterPoint Energy Foundation's $5 million Community Energy Improvement Fund. Since then, the company has introduced additional bill management tools and programs for southwestern Indiana customers and customer protections as part of the Indiana Electric rate case settlement, such as annual late fee waivers upon request, reduced reconnection fees and additional safeguards for medically vulnerable customers.

Customers can browse all available products year-round, and check eligibility, at CenterPointEnergy.com/Shop. Additional savings tips, tools and assistance resources are available through the Resource Hub at CenterPointEnergy.com/ResourceHub.​

​
CenterPoint Energy Launches 'Power Alert Service® Awareness Week' to Encourage Customers to Sign Up for Free Emergency Communication Service

​​​More than 2.4 million customers currently signed up to receive Power Alert Service notifications on extreme weather, outages and restoration efforts.

Multi-month public awareness campaign aimed at achieving 100% customer enrollment in free alert service that is especially critical during hurricane season.

HOUSTON - June 30, 2026 - As part of its commitment to provide vital communications for its customers during emergencies or storms, CenterPoint Energy today announced the launch of "Power Alert Service® (PAS) Awareness Week" to help achieve its goal of enrolling 100% of its customers in PAS. To date, CenterPoint has signed up more than 2.4 million customers for this critical, free tool that provides timely alerts on outages, restoration estimates and important updates. For PAS Awareness Week, CenterPoint is launching a multi-month social media and customer outreach campaign that will extend throughout hurricane season across Greater Houston to drive PAS enrollment and help customers stay informed and safe during storms, emergencies or periods of extreme weather.

"During hurricane season, we know how important it is to provide timely, accurate information to our CenterPoint customers and their loved ones. Power Alert Service® is one of the most valuable tools available to help every customer across Greater Houston get the updates they need, when they need them. We also encourage customers to add additional household members or loved ones to receive alerts, so everyone stays informed during severe weather. Our team is more determined than ever to raise awareness of this free service and help enroll every one of the customers we're privileged to serve," said Raja Subramanian, CenterPoint Energy Chief Customer Officer.

The Power of PAS: A Free Service, Keeping Customers & Loved Ones Informed
CenterPoint launched PAS, a free service to customers who sign up, in 2012, to provide customers with alerts by phone call, text or email about outages at their location, estimated restoration times, important updates on CenterPoint storm preparedness and response efforts, and much more. An invaluable benefit is that customers can also sign up to 15 family members and/or friends to receive alerts. In late May and early June alone, CenterPoint sent nearly 3.9 million PAS notifications to keep its customers informed before, during and after the storms.

As part of its outreach campaign, CenterPoint will be utilizing its social media tools and will also be encouraging customers to sign up for PAS at Community Connect events scheduled across Greater Houston. A full schedule of upcoming Community Connect events is available at CenterPointEnergy.com/HoustonCommunityConnects.

For more information, follow CenterPoint Energy on social media or visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com

CenterPoint Energy taking action to prepare for possible thunderstorms impacting southwestern Indiana customers

Readiness actions include: preparing crews and equipment, 24/7 weather monitoring, coordinating with local government officials and keeping customers informed

​Customers urged to sign up for Power Alert Service® to get latest updates about their service

​EVANSVILLE, Ind. - June 26, 2026 - CenterPoint Energy continues to closely monitor National Weather Service (NWS) forecasts following several rounds of storms across southwestern Indiana this week. To support its customers, CenterPoint is taking a series of actions to prepare for potential hazardous weather, including possible thunderstorms, damaging wind gusts, heavy rain, flooding and isolated tornadoes, in southwestern Indiana this evening into tomorrow. Key actions include preparing crews and equipment, monitoring weather forecasts 24/7, coordinating with local officials and communicating critical safety and preparedness information to its southwestern Indiana customers including how to sign up for Power Alert Service® to get the latest updates about their service.

"Our CenterPoint team is taking action and is prepared to respond to potential impacts from this week's storms across southwestern Indiana. We are ready to respond and restore power safely and as quickly as possible for any customers who may experience outages. We will continue closely monitoring conditions and we urge all of our customers to stay alert and take steps now to prepare and stay safe throughout this period of heavy storms and high winds," said Mike Roeder, President of CenterPoint Energy Indiana.

Preparing for Hazardous Weather: Key Actions
The most recent National Weather Service forecast includes damaging winds, scattered thunderstorms and isolated tornadoes that may be strong enough to result in downed power lines and outages. A Flood Watch is in effect through Saturday morning. To prepare, CenterPoint is taking a series of safety and readiness actions, including:

  • Preparing Crews and Equipment: Preparing workers and equipment across southwestern Indiana to support restoration efforts for impacted customers.
  • 24/7 Weather Monitoring: Closely monitoring weather forecasts and evolving weather conditions that could impact our customers.
  • Coordinating with Local Officials: Providing consistent updates on preparedness actions to federal, state, county and city officials.
  • Keeping Customers Informed: Providing updates directly to customers via email, phone, text or other channels to keep customers informed and prepared.
  • Promoting Power Alert Service®: CenterPoint is urging customers to sign up for Power Alert Service® to receive important updates about their gas and electric service via phone call, text or email, including outage details and estimated restoration times.

Emergency Communications: Sign Up for Power Alert Service®
To help prepare for the impact of hazardous weather, CenterPoint is encouraging its customers to enroll in Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. As part of CenterPoint's overall emergency communications efforts, customers can stay up to date on local outages with CenterPoint's cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages and restoration times by county, city and zip code.

Emergency Preparations: What Customers Can Do to Stay Safe
As part of its preparedness efforts, CenterPoint will continue using its communications channels to share a series of critical safety reminders, including:

  • Stay at least 35 ft. away from any downed power lines and always assume they are still energized and dangerous.
  • Keep roads clear for emergency vehicles.
  • ​Do not touch anything in contact with a downed wire, such as fences, branches or standing water.
  • Before a flood: Natural gas should not be turned off at the meter. Keeping the meter on helps maintain proper pressure in gas piping and prevents water from entering the lines. If discontinuing service is necessary, gas should be turned off at each appliance.
  • After a flood:
    • If a natural gas meter was underwater, CenterPoint should be contacted to schedule an inspection. The meter may require replacement.
    • Flooded natural gas appliances-such as furnaces, gas grills and gaslights-should be inspected by a qualified technician before operation.
  • If the smell of natural gas (rotten egg odor) is present, leave the area immediately and call 911 and CenterPoint from a safe location.
  • Before digging or clearing debris, please call 811, the nationwide Call Before You Dig number, to locate underground natural gas lines and other underground utility lines.

For additional safety tips, customer resources and important updates, visit CenterPointEnergy.com/ActionCenter and follow CenterPoint on social media. ​

CenterPoint Energy Foundation awards grants to support veteran resilience in celebration of the United States of America's 250th anniversary

​​Grants awarded to 17 Indiana and Ohio nonprofit organizations to connect veterans to programs for mental health, housing and everyday needs

CenterPoint employs more than 700 veterans across the company, who continue to serve communities by providing safe, reliable electric and natural gas service

EVANSVILLE, Ind. - JUNE 25, 2026 - In recognition of the upcoming 250th anniversary of the United States of America, the CenterPoint Energy Foundation has awarded $250,000 in grants for 17 veteran serving nonprofit organizations in Indiana and Ohio. Grants are funding programs and initiatives that connect veterans with mental health services, housing stability and everyday needs.

Through this special grant opportunity, the Foundation is providing grants ranging from $5,000 to $25,000 to strengthen programs and initiatives helping veterans and individuals connected to the military across the communities CenterPoint serves.

"As our nation approaches its 250th anniversary, this grant opportunity reflects our deep respect for the men and women who serve and have served, and our privilege to support them with mental health services, housing stability and everyday needs to help them thrive," said Jason Ryan, Executive Vice President, Regulatory Services and Government Affairs at CenterPoint and United States Navy veteran.
"Through the CenterPoint Energy Foundation, we are honored to contribute to enhancing veteran resilience and strengthening the communities we are privileged to serve."

The following Indiana and Ohio nonprofit organizations have been awarded grants from the Foundation:

Indiana

  • Anchor House
  • Family Service Association of Howard County, Inc.
  • Heading Home of South Central Indiana
  • Honor Flight of Greater Lafayette Indiana, Inc.
  • Honor Flight of Southern Indiana
  • HVAF of Indiana, Inc.
​​ 		​​
  • Niks Place for Vets, Inc.
  • Outreach Advocacy Center, Inc.
  • Reach Services, Inc.
  • Fort Wayne 22 (FW22)
  • Irreverent Warriors - Indiana Communities
Ohio
  • ​Blessings Fund
  • Community Garden and Hot Meals
  • PTSD Training for the Unseen Wounds of Service
​
  • Vets Moving Forward: Reintegration Support and Basic Needs Initiative
  • Veterans of Foreign Wars for Clinton County
  • Warriors in Step With Horses

Funded separately and financially independent from the utility, the CenterPoint Energy Foundation strives to be a catalyst for good by leveraging everyday opportunities and resources to strengthen communities. This grant opportunity for veteran-serving organizations expands on the Foundation's two main strategic giving areas of community vitality and education to help address critical challenges facing veterans and their families.

CenterPoint employs more than 700 veterans across its four-state service area, who continue their commitment to service by strengthening the communities where they live and work by helping provide vital electric and natural gas service.

To learn more about CenterPoint's commitment to the communities it serves, visit CenterPointEnergy.com/Community.


About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

CenterPoint Energy Foundation awards grants to support veteran resilience in celebration of the United States of America's 250th anniversary

​Grants awarded to 17 Indiana and Ohio nonprofit organizations to connect veterans to programs for mental health, housing and everyday needs

CenterPoint employs more than 700 veterans across the company, who continue to serve communities by providing safe, reliable electric and natural gas service

DAYTON, Ohio - JUNE 25, 2026 - In recognition of the upcoming 250th anniversary of the United States of America, the CenterPoint Energy Foundation has awarded $250,000 in grants for 17 veteran serving nonprofit organizations in Indiana and Ohio. Grants are funding programs and initiatives that connect veterans with mental health services, housing stability and everyday needs.

Through this special grant opportunity, the Foundation is providing grants ranging from $5,000 to $25,000 to strengthen programs and initiatives helping veterans and individuals connected to the military across the communities CenterPoint serves.

"As our nation approaches its 250th anniversary, this grant opportunity reflects our deep respect for the men and women who serve and have served, and our privilege to support them with mental health services, housing stability and everyday needs to help them thrive," said Jason Ryan, Executive Vice President, Regulatory Services and Government Affairs at CenterPoint and United States Navy veteran.
"Through the CenterPoint Energy Foundation, we are honored to contribute to enhancing veteran resilience and strengthening the communities we are privileged to serve."

The following Indiana and Ohio nonprofit organizations have been awarded grants from the Foundation:

Indiana

​​​​
  • Anchor House
  • Family Service Association of Howard County, Inc.
  • Heading Home of South Central Indiana
  • Honor Flight of Greater Lafayette Indiana, Inc.
  • Honor Flight of Southern Indiana
  • HVAF of Indiana, Inc.
  • Niks Place for Vets, Inc.
  • Outreach Advocacy Center, Inc.
  • Reach Services, Inc.
  • Fort Wayne 22 (FW22)
  • Irreverent Warriors - Indiana Communities

Ohio

  • Blessings Fund
  • Community Garden and Hot Meals
  • PTSD Training for the Unseen Wounds of Service
​
  • Vets Moving Forward: Reintegration Support and Basic Needs Initiative
  • Veterans of Foreign Wars for Clinton County
  • Warriors in Step With Horses

Funded separately and financially independent from the utility, the CenterPoint Energy Foundation strives to be a catalyst for good by leveraging everyday opportunities and resources to strengthen communities. This grant opportunity for veteran-serving organizations expands on the Foundation's two main strategic giving areas of community vitality and education to help address critical challenges facing veterans and their families.

CenterPoint employs more than 700 veterans across its four-state service area, who continue their commitment to service by strengthening the communities where they live and work by helping provide vital electric and natural gas service.

To learn more about CenterPoint's commitment to the communities it serves, visit CenterPointEnergy.com/Community.


About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.
About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.​

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CenterPoint Energy Inc. published this content on July 14, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 14, 2026 at 21:22 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]