Alert number: CA057618_05/26

Note: "American Home Solutions" Should Not Be Confused with American Home Solutions LLC [www.americanhomesol.org]

Overview

The State of Washington Department of Financial Institutions (DFI) has received a complaint from a Washington consumer alleging American Home Solutions and Eduardo Salinas were engaging in unlicensed mortgage loan modification services.

Allegations

At least one consumer reported working with American Home Solutions to obtain a loan modification. This consumer reported providing American Home Solutions with multiple documents containing personal information as well as three upfront payments for the purpose of obtaining a loan modification.

American Home Solutions and Eduardo Salinas are not licensed by DFI and are not registered to conduct business in Washington State by the Department of Licensing, Department of Revenue, or the Secretary of State. DFI has also issued a statement of charges that resulted in Final Order C-24-3779-25-FO01 against the company. In the Final Order, DFI ordered American Home Solutions and Eduardo Salinas to cease and desist from acting as a mortgage broker in Washington State and prohibited both from the Washington mortgage broker industry for seven years.

American Home Solutions and Eduardo Salinas have been associated with the following contact information:

American Home Solutions
105 Maxess Road Suite S124
Melville, NY 11747
[[email protected]]
(800) 859-1209

DFI warns Washington homeowners not to do business with or give any personal information, such as social security number or bank account number or access for their financial institution, company, or an individual, without making sure that the entity or individual is properly licensed. Consumers can determine whether a person or company is properly licensed to conduct residential loan business in the state of Washington by using the "Verify a License" feature on the DFI's website at www.dfi.wa.gov.

Report Unlicensed Lending Activity or Fraud

Washington State residents only: If you suspect unlicensed activity by a party offering to assist with a mortgage loan modification, please contact the Department at 1-877-746-4334, or online at https://www.dfi.wa.gov. Even if your activity involves loan modification services you obtained over the internet, a license is still required.

If you feel you have been the victim of a scam you can contact the Federal Trade Commission at 1-877-382-4357 or online at https://www.ftc.gov; or contact the Consumer Financial Protection Bureau at 855-411-2372 or online at https://www.consumerfinance.gov.

If the scammers already have your bank account information, social security number, or other nonpublic information, you may be a victim of identity theft and you can take appropriate precautions. The Federal Trade Commission (FTC) has information for victims of identity theft available online at https://www.ftc.gov.

If you feel you have been the victim of a scam involving the internet you can also contact the Internet Crime Complaint Center online at https://www.ic3.gov.

If you feel you have been the victim of a financial scam and are concerned about your personal financial information, you can contact your banking institution and the three major credit bureaus. Procedures for contacting the credit bureaus are available on the FTC's website at https://www.ftc.gov.

If you live in another state, go to this webpage to find the regulator in your home state: https://mortgage.nationwidelicensingsystem.org/contact/Pages/StateAgencyContacts.aspx.