09/14/2026 | Press release | Distributed by Public on 09/14/2026 16:16
CARY, NC - Cary continues to monitor and respond to a 30-inch water main break on N.C. 55 that occurred early Monday morning. Crews remain onsite as work continues in the area, and a System Pressure Advisory remains in effect for water customers in Cary and Morrisville within the Central Pressure Zone. Visit the Pressure Zone Map to check whether your address is within the impacted Central Pressure Zone.
No water quality issues have been observed or detected beyond discoloration. However, out of an abundance of caution, customers in the Central Pressure Zone may choose to boil water vigorously for one minute before using it for:
Residents may also choose to use bottled water for these purposes.
Shortly after 2 a.m. Monday, Cary crews responded to NC 55 near Jenks Road/Old Jenks Road to a major water main break. By 4 a.m., the break was isolated; however, because of a brief drop in pressure and in accordance to guidance from the NC Division of Water Resources, a System Pressure Advisory was issued. NC 55 partially reopened to drivers by noon Monday and remains open with two northbound lanes and one southbound lane between the Jenks Road/Old Jenks Road intersection and the Lewey Drive/Turner Creek Road intersection. Crews remain onsite, and drivers should use caution and expect delays while traveling through the area. As a precaution, Cary temporarily closed all Town spraygrounds and fountain structures while the System Pressure Advisory remains in effect.
Water test results are expected in the early morning hours on Tuesday, September 15. To ensure you have the latest information, residents are encouraged to subscribe to Ready Wake to receive phone, text, and email alerts. Customers can also subscribe to receive Cary news at carync.gov/email and follow @caryncgov on major social media platforms. For the latest information and updates, visit carync.gov/pressure.
The next update from Cary will be around 5 a.m. Tuesday unless changing conditions warrant different action. Cary 311 will remain open until 7 p.m. Monday and resume operations at 4:30 a.m. Tuesday; for all the ways to connect, visit carync.gov/311.