Enhance Patient Care and Earn CE Credits with Free Online Training

You and your staff have free access to accredited online training through Quality Interactions ®. These courses provide practical strategies to enhance patient care, advance health equity, and improve health outcomes while earning continuing education credits (ACCME, ANCC, AAPA, CCMC, and more), at no cost.

Available Courses

• Disability Awareness & Person-Centered Care
  Build knowledge and skills to provide inclusive, respectful care for individuals with disabilities, including disability etiquette, ADA compliance, and strategies to reduce barriers to care.
• Addressing Social Factors in Healthcare
  Learn how to identify and address social determinants of health (SDOH) and health-related social needs (HRSN), including screening techniques, use of Z codes, and care coordination approaches.
• Advancing Racial Health Equity & Addressing Bias
  Explore the impact of race, racism, and implicit bias on healthcare delivery and develop strategies to advance health equity in daily practice.
• Recognizing & Responding to Implicit Bias
  Gain practical tools to identify and mitigate unconscious bias that may affect clinical decision-making, communication, and patient outcomes.
• Recognizing & Responding to Implicit Bias in Maternal Healthcare
  Strengthen skills to foster trust, improve communication, and support more equitable maternal healthcare outcomes.

Visit Quality Interactions to explore available courses and enroll.

Quality Interaction is independent from, and not affiliated with, Horizon Blue Cross Blue Shield of New Jersey or the Blue Cross Blue Shield Association.