Charlotte County Utilities Customer Update

CHARLOTTE COUNTY, Fla. (Oct. 14, 2024) - The Charlotte County Utilities Department is fully operational. Our customer call center and payment center are now open.

Late fees have been suspended until Jan. 1, 2025.

Currently, customers may have a once-a-year adjustment due to high usage. Due to the hurricanes, we are offering a second adjustment to customers until Dec. 31, 2024.

For customers, whose homes were destroyed, contact the department at 941-764-4300 to discuss your options.

We are still urging customers to limit water usage as some of our lift stations are without power and our water reclamation facilities are receiving high flows.

As a reminder, please do not place trash or debris around fire hydrants, backflow preventers, water sample stations, automated flushers, valve covers or water meter boxes.

For recovery information, call the Charlotte County Emergency Operations Center at 941-833-4000 from 8 a.m. to 5 p.m. Monday-Friday.

Follow Charlotte County Emergency Management for important emergency information at www.charlottecountyfl.gov/em, www.facebook.com/oemcharlottecounty, and www.x.com/ccoem.

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